Company Information
Please take the time to review our company ideas and policies here in this document.

Company Privacy Policy
Contact Info
Company Return Policy

We appreciate your business. Please visit us again.

Sincerely,

Julie Tebbs, President
The Violin Case, LLC



Privacy Policy

Effective 1 August, 2001
Privacy Notice Table Of Contents: Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on The Violin Case, LLC website. The types of personal information collected are:

    Name
    Address
    Email address
    Phone number
    Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

    Name
    Address
    Phone Number
    Email address

In order to facilitate our shopping cart program, a small cookie (small file containing pieces of data) will be temporarily stored on your computer while you shop. We use the cookie so that our data base will place items you order in your shopping cart and not a cart belonging to someone else. The cookie will be deleted when you exit your browser.

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You have the option of receiving mailings from our store when you place an order. Information you submit on our website will not be used for this purpose unless you check the mailing list box at checkout.

You have the option when placing your order, to use PayPal for your payment. When you are sent to their site, we do not send them any information other than your order number. We use this number to match your payment with the correct order. PayPal processes your card and puts the amount into our account. We do not at any time have access to your card number or any other information that you give to PayPal. We are not responsible for the policies and procedures of the PayPal site.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

The Violin Case, LLC uses the latest 128 bit encription technology to insure the privacy and security of information entered into our shopping cart pages. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by sending email to: theviolincase@yahoo.com.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at (425) 829-4945 (9:00 am - 5:00 pm PST), send us an email at theviolincase@yahoo.com.

For questions regarding your order, or any other questions please contact:  theviolincase@yahoo.com

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Return Policy

Products may be returned in new condition for any reason within 15 days of purchase. Your purchase price will be refunded to you within 10 working days of the receipt of the returned item. Please contact us for an RMA number before returning any item.

The Violin Case, LLC
12556 120th Ave. NE #212
Kirkland, WA 98034
Ph: (425) 829-4945
Fax: (425) 818-7534
theviolincase@yahoo.com

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